Project Manager

Nuclavis is seeking a proactive and detail-oriented Project Manager to join our growing team and help position our nonprofit clients for peer-to-peer (P2P) fundraising success. This role reports directly to the CEO and collaborates cross-functionally across Operations, Customer Success, Account Management, Development, and QA to ensure our clients’ mobile solutions’ smooth implementation and ongoing success.
The ideal candidate is a natural relationship-builder with strong project management skills, who thrives in a fast-paced startup environment and is passionate about empowering nonprofits through technology.

This is a remote position, with occasional travel required (typically once or twice per quarter) for conferences, client meetings, or internal team gatherings.

Key Responsibilities

Client Implementation & Onboarding
• Lead new client implementation projects from kickoff to launch.
• Coordinate client communications, meetings, and project timelines.
• Collect and document client requirements and assets.
• Partner with internal teams to deliver configurations and ensure smooth handoffs.
• Deliver the finished product, gather feedback, refine, and secure client approval.

Campaign & Project Support
• Manage campaign relaunches and custom client projects.
• Ensure deadlines are met and deliverables exceed expectations.

Client Education & Success
• Educate clients on Nuclavis features, tools, and P2P best practices.
• Build strong client relationships through proactive communication and strategic recommendations.

Issue Resolution & QA
• Partner with QA and support analysts to identify, troubleshoot, and resolve issues.
• Advocate for client needs while balancing internal priorities.

Desired Skills & Experience
• BA/BS degree or equivalent experience.
• 5+ years in P2P fundraising or nonprofit technology roles; experience with SaaS client onboarding/project management strongly considered.
• Familiarity with P2P fundraising platforms (e.g., Blackbaud Luminate Online, DonorDrive, GoFundMe Pro, Funraisin, NeonOne, OneCause) is a plus.
• Proficiency with project management tools (Asana, Jira, Trello, or similar).
• Proven ability to manage multiple projects concurrently while meeting deadlines.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Solution-oriented mindset with a “can-do” attitude.
• Thrives in a collaborative, fast-paced startup environment.

Interested in applying? Send your resume to info@nuclavis.com.