Project Manager

Nuclavis is seeking a proactive and detail-oriented Project Manager to join our growing team and help position our nonprofit clients for peer-to-peer (P2P) fundraising success. This role reports to our Program Manager and collaborates cross-functionally across Operations, Customer Success, Account Management, Development, and QA to ensure our clients’ mobile solutions’ smooth implementation and ongoing success.

The ideal candidate is a natural relationship-builder with strong project management skills, who thrives in a fast-paced startup environment and is passionate about empowering nonprofits through technology.

Key Responsibilities

Client Implementation & Onboarding

Lead new client implementation projects from kickoff to launch.
Coordinate client communications, meetings, and project timelines.
Collect and document client requirements and assets.
Partner with internal teams to deliver configurations and ensure smooth handoffs.
Deliver the finished product, gather feedback, refine, and secure client approval.

Campaign & Project Support

Manage campaign relaunches and custom client projects.
Ensure deadlines are met and deliverables exceed expectations.

Strategy

Educate clients on Nuclavis features, tools, and P2P best practices.
Build strong client relationships through proactive communication and strategic recommendations.
Content development for project implementations, working side by side with the client’s brand and a peer-to-peer communication plan.
Contributes to thought leadership, including case studies, whitepapers, and social media posts.

Issue Resolution & QA

Partner with QA and support analysts to identify, troubleshoot, and resolve issues.
Advocate for client needs while balancing internal priorities.

Desired Skills & Experience

BA/BS degree or equivalent experience.
5+ years in P2P fundraising or nonprofit technology roles; experience with SaaS client onboarding/project management strongly considered.
Familiarity with P2P fundraising platforms (e.g., Blackbaud Luminate Online, DonorDrive, GoFundMe Pro, Funraisin, NeonOne, OneCause) is a plus.
Proficiency with project management tools (Asana, Jira, Trello, or similar).
Proven ability to manage multiple projects concurrently while meeting deadlines.
Excellent written and verbal communication skills.
Highly organized with strong attention to detail.
Solution-oriented mindset with a “can-do” attitude.
Thrives in a collaborative, fast-paced startup environment.

Interested in applying? Send your resume to info@nuclavis.com.