Project Coordinator

Project Coordinator

Nuclavis is seeking a highly organized and proactive Project Coordinator to join our growing team and help position our nonprofit clients for peer-to-peer (P2P) fundraising success. This role reports to the Program Manager and works closely with Project Managers, Customer Success, Development, QA, and Operations to support successful client implementations and ongoing projects.

The ideal candidate is detail-oriented, eager to learn, enjoys keeping projects organized, and thrives in a collaborative, fast-paced startup environment. This is an excellent opportunity for someone looking to build a career in project management while making an impact in the nonprofit technology space.

Key Responsibilities

Project Coordination & Client Support

• Support Project Managers throughout client implementations from kickoff through launch.
• Schedule client meetings and internal project discussions.
• Prepare meeting agendas, capture notes, and distribute action items.
• Maintain project plans, timelines, and implementation documentation.
• Track project milestones and proactively follow up on outstanding tasks.
• Organize and maintain project assets and client documentation.
• Support clients with year-over-year campaign relaunches.

Client Onboarding Support

• Assist with gathering client requirements, branding assets, and project deliverables.
• Coordinate internal handoffs between Development, QA, and Customer Success.
• Support configuration reviews and implementation testing.
• Assist with launch preparation and post-launch follow-up activities.

Project Administration

• Monitor project schedules and identify potential risks or delays.
• Keep project management systems up to date, Jira and TeamWork.
• Ensure documentation is accurate, organized, and current.
• Help maintain implementation templates, checklists, and standard operating procedures.
• Coordinate recurring client communications and project status updates.

Quality Assurance & Collaboration

• Partner with QA and Development teams to coordinate testing activities.
• Assist with tracking issues, documenting bugs, and communicating resolutions.
• Help ensure client feedback is captured and addressed appropriately.
• Escalate risks or blockers to the Project Manager when necessary.

Continuous Improvement

• Identify opportunities to improve implementation processes and internal workflows.
• Assist with creating documentation, training materials, and internal resources.
• Support special projects and cross-functional initiatives as needed.

Qualifications & Skills

• Bachelor’s degree or equivalent work experience preferred.
• 1–3 years of experience in project coordination, client services, customer success, operations, or a related field.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Exceptional attention to detail and follow-through.
• Comfortable managing multiple priorities in a fast-paced environment.
• Experience with project management tools such as Asana, Jira, Trello, Monday.com, or similar.
• Proficiency in Microsoft Office and Google Workspace.
• Experience with nonprofit organizations or SaaS implementations is a plus.
• Familiarity with P2P fundraising platforms is a plus but not required.
• Positive, solution-oriented attitude with a willingness to learn.

 

Interested in applying? Send your resume to info@nuclavis.com.